Gemma: Hello, ticket connect. How can I help you?
Sílvia: Oh, hi. I'm phoning about ticket for Madonna.
Gemma: Yes, can you tell me the date and place?
Sílvia: Yes, are there any tickets for the concert in U.S.A on the 24th of January?
Gemma: Yes, we've got tickets for that.
Sílvia: Great. How much are they.
Gemma: They're all $17.
Sílvia: Ok. Can I have four tickets please?
Gemma: Yes, of course I'll nedd your name, address and a credit card number please?
Sílvia: Ok, right. Just a moment...Mum!
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